Note: if you use this option, it is advisable to do so from a browser other than the one that you are going to use to resolve the incident or carry out the procedure, as it may be necessary to restart/refresh the browser and this would mean abandoning the meeting.Īt the bottom of the same window from which you can open or download and install Zoom, click on Join from your browser. Once the application is installed, enter the meeting ID (provided by the agent).Check the boxes "Do not connect to audio" and "Turn off my video" and click "Join". On finding it, click on the Zoom icon and then press "Install". Open the software manager (Ubuntu Software).In the search box type "zoom-client". On the next screen, you can choose to download and install Zoom or join the meeting from the browser (without installing Zoom). Note: if you get the message Allow this site to open zoommtg link? or similar when you log in, it means that Zoom is already installed.In this case you can click on " Choose application" and then on " Open link". If you do not have Zoom installed, go to /join from your browser, enter the ID provided by the agent and click "Login". You will enter a waiting room, the agent will accept the connection and you will be able to start the meeting. Then enter the meeting ID (provided by the agent).Check the boxes "Do not connect to audio" and "Turn off my video" and click "Join". If the Zoom application is already installed on your computer, open it and click on "Join a Meeting".
Prior considerations for using the remote support tool for Zoom on Linux
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